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SYRENS™

An alignment protocol for engaging leaders in system reflection, results ownership, clarity, and next steps creation

SYRENS © 2021 by William J Clarke is licensed under CC BY 4.0 

What Is SYRENS™

SYRENS™ is a structured protocol designed to improve alignment, accountability, and continuous improvement within organizations by focusing on Systems, Results, and Next Steps. The framework, developed by ResultsAhead, is particularly useful for organizations seeking to create sustainable growth, empower team members, and foster a culture of ownership and strategic thinking. Here's an overview of its key components:

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Key Components of SYRENS™:

  1. Systems:

    • Alignment of Systems: SYRENS™ emphasizes that each system (e.g., a specific process, department, or role) within an organization should have clear alignment with organizational goals. Each system is assigned an "owner" who is responsible for overseeing its operation, performance, and alignment with strategic objectives​​.

    • Systems Thinking: By understanding how different systems interact and contribute to the broader organizational goals, SYRENS™ encourages team members to adopt a holistic perspective rather than focusing on isolated tasks​.

  2. Results:

    • Data-Driven Reflection: Regular aggregation and reflection on results help system owners and team members understand performance trends, identify improvement areas, and make data-driven decisions​​.

    • Ownership of Results: SYRENS™ promotes a culture where individuals are accountable for the outcomes of their systems. This accountability empowers employees to actively manage and optimize their contributions​​.

  3. Next Steps:

    • Actionable Improvements: The framework emphasizes creating immediate, actionable steps to drive continuous improvement. By implementing quick, manageable steps, SYRENS™ supports incremental growth and prevents stagnation​.

    • Iterative Feedback Loops: Consistent feedback loops ensure that improvements are evaluated and refined, fostering a culture of adaptability and responsiveness within the organization​.

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Core Benefits of SYRENS™:

  • Aligned responsibility and systems ownership: Ensuring everyone knows their role, their systems, and how systems are interrelated.

  • Clear delegation and work streams: Establishing defined workflows and responsibilities that allow for ownership and empowerment. 

  • Resource alignment: Maximizing the strategic use of time, talent, and tools to advance each system’s goals, enhancing effectiveness and minimizing redundancy or inefficiency

  • Increased trust and confidence: Building trust and allowing team members to take ownership and drive progress for their systems.

  • Clear ownership of results: Fostering a results-driven mindset that rewards individual accountability and creativity

  • Transparent communication: Maintaining open communication channels to keep everyone informed and aligned with shared goals.

  • Enduring SYRENS™ thinking: Embedding systems thinking and ownership as a lasting practice within the organization for long-term improvement.

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How SYRENS™ Supports Long-Term Growth:

SYRENS™ integrates structured practices that encourage team members to align their systems with strategic goals, reflect on their performance, and implement improvements based on data insights. Its focus on building micro-habits, ownership, and resilience enables organizations to grow sustainably and adapt to new challenges dynamically.

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Why SYRENS™ Works: Research and Theory

SYRENS™draws on research in organizational development, design thinking, and behavioral psychology to create a framework that is both actionable and sustainable. Principles from systems theory, such as feedback loops and iterative improvement, allow SYRENS™ to continuously refine organizational practices and ensure alignment with overarching goals​​​. For more on the research aligned to the SYRENS™ methodology, see Research Basis for SYRENS™.

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Continuous Improvement

SYRENS™ is not a one-time initiative. The above protocol is repeated with department teams leading to an iterative path supported by the SYRENS™ framework throughout the organization. Next steps include:

  • 1:1 Sessions with supervisors, using the SYRENS™ template to discuss system performance, results, and next steps.

  • Team Meetings structured around SYRENS™ vocabulary, where results and action steps are revisited to reinforce team alignment and improvement​​.

  • Organizational Integration in broader communications, like weekly newsletters and board agenda items, to reinforce the SYRENS™ language, emphasis on alignment,  and continuous improvement mindsets across the organization​.

Through these routines, SYRENS™ is integrated deeply into organizational culture, shifting from a protocol to a habit of systems thinking, ownership and alignment.

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Interested? Reach out to learn@resultsahead.com and check out the Q&A for Organization Executives or Q&A for School Leaders for more information.

Queens Charter School

“SYRENS shifted the way we think about our team and how we plan our work in meetings and with our board."

Rochester Nonprofit

"This is a great habit for us as we reorganize and clean up our systems. The protocol has kicked us into gear!"

Northeast High School

“We asked ResultsAhead to help us streamline our work and establish ownership of systems and results in a sometimes messy environment."
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